Kỹ năng
Mô tả công việc
· Install, configure, and maintain the hardware and software components of the Client (PVN) network, such as routers, switches, firewalls, servers, workstations, printers, scanners, etc.
· Monitor the performance and security of the PVN network, troubleshoot any issues, and implement backup and recovery plans
· Respond to the requests and inquiries of the PVN users, provide technical assistance and guidance, and resolve any problems related to the PVN network and applications
· Document the PVN network configuration, policies, procedures, and best practices, and update them regularly
· Support APAC sites on ICT solutions/services (with team)
· Provide technical support/ advice to other departments
· Receive and acknowledge the incident reports from the Client regarding any IT issues or disruptions that affect the business operations or customer satisfaction. Investigate and diagnose the root causes
· Implement or coordinate the implementation of the appropriate solutions or workarounds to resolve the incidents as quickly as possible, following the incident management process and procedures.
· Client/Project Domain: PVN VIET NAM
· Monitor the performance and security of the PVN network, troubleshoot any issues, and implement backup and recovery plans
· Respond to the requests and inquiries of the PVN users, provide technical assistance and guidance, and resolve any problems related to the PVN network and applications
· Document the PVN network configuration, policies, procedures, and best practices, and update them regularly
· Support APAC sites on ICT solutions/services (with team)
· Provide technical support/ advice to other departments
· Receive and acknowledge the incident reports from the Client regarding any IT issues or disruptions that affect the business operations or customer satisfaction. Investigate and diagnose the root causes
· Implement or coordinate the implementation of the appropriate solutions or workarounds to resolve the incidents as quickly as possible, following the incident management process and procedures.
· Client/Project Domain: PVN VIET NAM
Yêu cầu công việc
· Bachelor’s degree in information technology
· Good knowledge about network admin, system admin, project management, budgetary management
· Good knowledge about: Cisco network devices configuration; IBM servers’ configuration and monitoring; Virtual farm configuration and monitoring; Microsoft services configuration and operation
· Problem-solving, proactive and English communication required.
· English: Good, Communicate Fluent
· Working time: Monday - Friday (8h00am - 5h00pm)
· Good knowledge about network admin, system admin, project management, budgetary management
· Good knowledge about: Cisco network devices configuration; IBM servers’ configuration and monitoring; Virtual farm configuration and monitoring; Microsoft services configuration and operation
· Problem-solving, proactive and English communication required.
· English: Good, Communicate Fluent
· Working time: Monday - Friday (8h00am - 5h00pm)
Thời gian làm việc
Quyền lợi ứng viên
Package 14 salary months
Extra package per year
Young and dynamic working environment.
Continuous development of hard and soft skills through work and professional training.
Opportunity to approach the newest technology trends
Exciting leisure: sports and art events, football club, family day…
The company’s labor policy is completely pursuant to Vietnamese labor legislation plus other benefits offered by the company (Company trip, Holidays, etc.)
Extra package per year
Young and dynamic working environment.
Continuous development of hard and soft skills through work and professional training.
Opportunity to approach the newest technology trends
Exciting leisure: sports and art events, football club, family day…
The company’s labor policy is completely pursuant to Vietnamese labor legislation plus other benefits offered by the company (Company trip, Holidays, etc.)
Địa chỉ làm việc
Onsite Quận 1, HCM
